A LOT MORE QUESTIONS
Frequently Asked Questions
How will my order be delivered to me?
Usually, for numismatic items like coins and currency notes, delivery is done in a secure, well-protected package to prevent any damage in transit.
Here’s the common process sellers follow:
- The coin or note is placed in a protective holder (plastic capsule, coin flip, or currency sleeve), then wrapped in bubble wrap or foam for cushioning.
- Used to ensure no unauthorized access during transit.
- Most sellers use Speed Post, India Post Registered Parcel, or trusted couriers like DTDC, Blue Dart, or Delhivery, depending on your location.
- Once dispatched, you get a tracking number via email, SMS, or your account dashboard.
- Within India, delivery usually takes 3–7 business days; international delivery can take 2–4 weeks depending on customs.
- For high-value items, delivery may require you to sign for the package.
what do I need to know?
🚚 During Delivery
- Make sure you get one so you can follow the shipment’s journey.
- Domestic India Post Speed Post usually takes 3–7 business days; international can be 2–4 weeks.
- Your collectible should come in a protective sleeve/capsule, then bubble-wrapped and sealed in a tamper-proof bag or box.
📬 On Arrival
- Check for any signs of tampering before opening.
- Use clean, dry hands or gloves, especially for UNC coins/notes.
- For reselling or long-term storage, original protective packaging adds value.
How will I know if order is placed successfully?
Here’s what you should look for to confirm your order is placed successfully:
🛒 1. Immediate Confirmation on Website
- “Order Confirmed” or “Thank You” page with your order ID.
📩 2. Email Confirmation
- order confirmation email within a few minutes.
📱 3. SMS / App Notification (if available)
- SMS alert or push notification confirming the order.
📊 4. Order Appears in Your Account
- Orders section.
- “Confirmed” or “Processing”.
📦 5. Dispatch Notification Later
- tracking number via email/SMS to follow your package’s journey.
How do I check the status of my order?
Here’s a clear step-by-step guide to check your order status:
🖥 1. Through Your Account
- to the website where you placed the order.
- "My Orders" or "Order History".
- Order ID.
📦 2. With a Tracking Number
- tracking number via email or SMS.
What are the shipping charges?
📦 Shipping Charges Policy
1. Within India
- Flat ₹100 and packaging.
2. Additional Notes
- securely packed in protective sleeves, bubble wrap, and tamper-proof envelopes.
- is optional but recommended for high-value collectibles (extra cost).