Shipping policy

1. Overview

At Collection Bazzar, we ensure that every collectible, coin, and currency note you order is securely packed and shipped through trusted courier partners across India.
Our goal is to make sure your valuable collectibles reach you safely and in perfect condition.

📦 Unboxing & Delivery Verification Policy 

We take utmost care to ensure that all collectible items, coins, and notes are accurately described, photographed, and securely packed before dispatch.

Important Delivery Confirmation Requirement:
We strongly advise customers to record a clear, continuous unboxing video at the time of opening the parcel, starting from the sealed package until all items are fully unpacked. This video helps verify that all items have been received correctly and in the same condition as dispatched.

In case of any issue such as:

  • Missing item

  • Incorrect item

  • Transit damage

A proper unboxing video is mandatory as proof for us to investigate and assist you effectively.

⚠️ Please Note:

  • Claims related to missing or incorrect items cannot be accepted without an unboxing video.

  • Requests stating that the parcel or packaging was discarded before verification may not be eligible for review.

  • This policy is in place to protect both the customer and the seller from transit-related discrepancies and misunderstandings.

By placing an order on our website, you acknowledge and agree to this verification requirement.

2. Shipping Partners

We work with reliable courier and postal partners to ensure timely delivery, including:

  • Shree Tirupati Courier

  • Delhivery

  • India Post Speed Post

  • Other verified logistics providers

Couriers are assigned based on your pin code, region, and best available service.

3. Dispatch Process

  • All confirmed orders are packed and dispatched by our in-house logistics team.

  • Once the parcel is handed over to the courier, the courier company shares the tracking details with us.

  • We then send your shipment update via Email and WhatsApp, which includes:

    • Order Number

    • Tracking Number

    • Courier Name

    • Direct Tracking Link

4. Delivery Timelines

  • Orders are typically dispatched within 2–4 working days after confirmation.

  • Delivery time depends on your location and courier availability:

    • Metro cities: 3–5 working days

    • Other regions: 5–10 working days

  • Public holidays, natural delays, or courier disruptions may slightly extend delivery time.

5. Tracking & Delivery Responsibility

  • Once a tracking number is shared, customers can independently track their parcel via the provided courier link.

  • Our responsibility is considered fulfilled once the parcel is handed over to the courier and tracking details are sent.

  • However, in case of any courier-related delay, damage, or misrouting, our team assists you by coordinating directly with the courier partner to resolve the issue.

  • We do not hold responsibility for delays or loss caused by courier mishandling, strikes, or incorrect delivery addresses provided by the customer.

6. Shipping Charges

  • Shipping charges are displayed at checkout before completing the payment.

  • Occasionally, free shipping offers may apply to select products or order values.

7. Incorrect Address / Unclaimed Parcels

  • If the customer provides an incorrect address or fails to receive the parcel, reshipping (if possible) will incur an additional courier fee.

  • In such cases, refunds are not applicable for undelivered items due to incomplete or wrong addresses.

8. International Shipping

Currently, Collection Bazzar ships only within India.
For any special international shipping request, please contact our support team prior to placing an order.

9. Payment Terms

All orders must be prepaid using the available secure online payment methods (Credit/Debit Card, UPI, Net Banking, Wallets, etc.).

We currently do not offer Cash on Delivery (COD) services due to the collectible and limited-edition nature of our products.

10. Contact Us

For any shipping-related queries or delivery assistance, please contact us:
Email: collectionbazzar0@gmail.com
Phone: +91 8602019184
Customer Care : +91 7879499345
Address: MIG 666 G Sector, Ayodhya Nagar, Bypass Road, Bhopal, Madhya Pradesh – 462041
Website: https://collectionbazzar.in